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Boson Training Support Topics

We’ve provided some answers to common questions below. If you do not see the answer to your question on this page, please contact us at training@boson.com or 877.333.3926.
Contact an account executive to register for a course.
E-mail training@boson.com or call 877.333.3926 and press 2.
Travel and accommodations are not included.
There is a minimum of four (4) students required for us to provide on-site training.
RESCHEDULE and CANCELLATION POLICY*:

For CCNA Bootcamps, CCNP Bootcamps and CCIE Written Bootcamps offered directly by Boson Training

Student substitutions are permitted at any time. Reschedules are permitted if notice is given 5 business days before the scheduled class. Enrollments must be rescheduled within six months of the original course date or funds on account will be forfeited. We require 10 business days’ notice to cancel any registration (and provide refund for pre-payment). Fees for software or other materials received by or ordered on behalf of the student are non-refundable.

Failure to provide the required notification will result in 100% charge for the course. If a student does not attend a scheduled course without giving prior notification, the student’s funds will be forfeited and the student will not be allowed to reschedule.

For All Other Courses

We require 30 calendar days’ notice to reschedule or to cancel any registration (and provide refund for pre-payment). Enrollments must be rescheduled within one year of the original enrollment date or funds on account will be forfeited.Fees for software or other materials received by or ordered on behalf of the student are non-refundable. Failure to provide the required notification will result in 100% charge for the course. If a student does not attend a scheduled course without giving prior notification, the student’s funds will be forfeited and the student will not be allowed to reschedule. Student substitutions are allowed at any time. After the 30-day notification deadline has passed, only student substitutions are allowed; no refunds will be given.

*Reschedule and cancellation policies may differ on some courses. Please refer to the Details page for your particular course to review any modifications to these policies.
We keep the class size small to allow the instructor to provide individualized attention where needed.
 If you successfully complete a Boson Training delivered class and do not pass a professional certification examination corresponding to such class, then you are eligible to enroll in a subsequent Boson Training class within six (6) months of the original class date without additional charge.* Click to read the full Boson Training Class Guarantee.
You may take your certification exam when you are ready. We are a VUE testing center, and exams are offered on-site during Tampa courses. However, if you prefer to take the exam after your course, we will schedule it at a VUE testing center near you.
It is recommended that you bring a laptop with you so that you can continue to study in the evenings.
  • Cisco Learning Credits
    Cisco Learning Credits may be used for Cisco Training and Bootcamps.

  • Credit Card
    We accept American Express, MasterCard and Visa. To request a registration form, contact an account executive at training@boson.com or 877.333.3926 and press 2.

  • Purchase Order
    • Include the company name, PO#, student name(s), course name(s) and cost of course(s).
    • Provide contact information: first and last name, telephone number, e-mail address and company address.
    • Fax to (813) 925-3957 or email to training@boson.com.

  • Company or Personal Check
    Send check to:
    25 Century Blvd., Ste. 500
    Nashville, TN 37214-3679
    Attn: Accounting
    We will confirm your registration upon receipt of payment.

  • Wire Transfer
    Remit to:   Bank of America
    3401 West End Ave, Ste 360
    Nashville, TN 37203
    ABA Routing   064000020 (For ACH Only)
    026009593 (For Wire Transfer)
    For Further Credit to   Boson Training, LLC
    Account #   003789367854
All of our instructors are Cisco Certified Instructors and have years of experience. To find out the specific instructor for your course, please contact an account executive at training@boson.com or 877.333.3926 and press 2.
Substitutions can be made at no charge. Substitutions must be made one (1) business day before the class start. You must provide the name and contact information of the substitute, along with any amended payment information available, such as purchase order or credit card information.
We accept Cisco Learning Credits.
Exam vouchers that are included with a course are valid for one (1) year from the class start date.
Casual or business attire is acceptable.
The training courses are taught in a traditional instructor-led training format and are ideal for students learning the technology. This format allows time for the instructor to cover each topic with in-depth instruction providing the students with the information needed to master the subject-matter.

Bootcamps provide an intense, fast-paced learning environment. Bootcamps are a cost-effective way to provide high-quality training and instruction to intermediate/advanced students in a condensed time period.
A single-user license for Boson's related ExSim-Max practice exam and/or NetSim network simulator products will be included with some training courses. Once the registration is complete, each student will be able to immediately download the software product and start preparing for the upcoming class. To see if the course that you are interested in attending includes ExSim-Max or NetSim software product, refer to the course description posted on this website, contact your account executive or e-mail training@boson.com.
The Boson NetSim Network Simulator is an application that simulates Cisco Systems' networking hardware and software and is designed to aid the user in learning the Cisco IOS command structure. Read more about NetSim.
ExSim-Max products are the best exam simulations (also referred to as practice exams) available in the industry. ExSim-Max is developed by Boson's team of subject-matter experts and put through a strenuous technical-editing and language-editing process. ExSim-Max is designed to simulate the complete exam experience, including topics covered, question types, question difficulty and time allowed, so you know what to expect. Read more about ExSim-Max.